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Terms of service

Effective: 18 June 2026.

These terms and conditions (the "Terms") govern your use of tickr.gg, the dashboard at app.tickr.gg, the ingestion API at api.tickr.gg and all related content and services (together, the "Service"). The Service is operated byAxentSoftware (SAS, RCS Paris 940 581 234), CS 48756, 58 rue de Monceau, 75380 Paris 8e CEDEX, France, under the name "Tickr".

Please read these Terms carefully. By creating an account or otherwise using the Service, you accept and agree to be bound by them. We may change these Terms from time to time; the effective date above will be updated and your continued use of the Service after a change constitutes acceptance of the modified Terms.

Definitions

"Tickr", "we" or "us" refers to AxentSoftware SAS operating the Service. "You" refers to the user, subscriber or visitor of the Service. "Service" means any product, software, API or resource Tickr provides, whether free or paid.

The service

Tickr provides analytics, monitoring and showcase tools for game servers. Plans, quotas, rate limits and the visible history window are described on thepricing pageand may evolve over time. We may add, change or discontinue features, and we do not guarantee uninterrupted or error-free availability.

Accounts and eligibility

You must provide accurate information, keep your credentials and API keys confidential, and you are responsible for all activity under your account. You must be old enough to form a binding contract in your country. Notify us promptly of any unauthorised use.

Acceptable use

You agree not to use the Service to:

  • break any applicable law or infringe the rights of others;
  • upload or transmit unlawful, abusive, defamatory or malicious content, or malware;
  • send data about individuals you are not entitled to process, or data that is not the pseudonymous gameplay data the Service is designed for;
  • attempt to bypass plan gating, rate limits, authentication or other technical restrictions;
  • probe, scan, overload or disrupt the Service or its infrastructure;
  • resell, sublicense or provide the Service to third parties without our written agreement.

We may remove content or suspend access that, in our reasonable judgement, violates these Terms, and we will cooperate with lawful investigations of security or network abuse.

Your data

You retain ownership of the data your servers send. You grant us the rights needed to host, process and display that data so we can provide the Service. You are responsible for having a lawful basis to send player analytics to us; our handling of that data is described in theprivacy policy, where Tickr acts as processor on your behalf.

Intellectual property

The Service, including the Tickr name, brand, interface, documentation and software, is protected by intellectual-property law and remains the property of AxentSoftware. We grant you a limited, non-exclusive, non-transferable right to use the Service for its intended purpose. You may not copy, modify, republish or distribute any part of the Service except as expressly permitted. Game names and logos belong to their respective owners.

Third-party services

The Service integrates with and links to third-party services (for example game platforms, OAuth providers and Stripe). We are not responsible for the content, policies or availability of those services, and your use of them is governed by their own terms.

Fair use and rate limits

Ingestion and API access are rate-limited per key according to your plan. Sustained use beyond fair limits, abuse, or attempts to circumvent quotas may lead to throttling or suspension.

Disclaimer and limitation of liability

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We are subject only to an obligation of means and cannot be held responsible for any damage resulting from unavailability of the Service. To the extent permitted by law, we are not liable for indirect or consequential damages, and our total liability is limited to the amounts you paid for the Service in the twelve months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be excluded under applicable law.

Term and termination

These Terms apply from the moment you create an account or use the Service until terminated. You may stop using the Service and close your account at any time. We may suspend or terminate your access in case of unauthorised use or breach of these Terms; in such cases we have no liability to you for the termination.

Assignment

We may assign these Terms or any part of them, for example as part of a reorganisation or sale of the business. You may not assign them without our prior written consent.

Governing law

These Terms are governed by French law. Subject to any mandatory consumer protections, any dispute arising out of or relating to the Service or these Terms will be submitted to the competent courts of Paris, France. Purchases of paid plans are additionally governed by ourterms of sale.